Product changelog and announcements

As of June 5, 2023, Twilio SendGrid no longer supports TLS v1.0 and v1.1 for mail send. Any connection attempts made after this date will fail. Due to TLS security vulnerabilities, we’re taking steps to make our mail pipeline safer. For more information on this as well as how to remediate any issues, please visit our docs page: Support for TLS 1.2

With Regional Segment, you can now personalize experiences using native email and SMS channels on Engage EU infrastructure.

Using Engage Premier, you can create personalized email campaigns, send targeted SMS notifications, and deliver tailored messages.

This expansion into the EU market reinforces Segment’s commitment to meet specific customer needs by offering localized infrastructure.

Twilio has released error codes for campaign review process. With this latest update, customers can easily identify the reason for campaign rejection with an error code and description through US App to Person (A2P) Campaign Resource. For a detailed list of all error codes please visit Twilio Error and Warning Dictionary.

To learn more about these error codes, please read the Twilio support article. Additionally, be sure to check out our code samples and API guidelines in Twilio docs. We hope that these updates will help make your messaging experience with Twilio even smoother!

You can now filter the results returned by the Read Multiple Conversations API by created date and state. 

Delivery Overview’s Public Beta is available to all users. 

This feature enables self-service debugging and performance monitoring for Classic Streaming Connections and Functions Connections.

For more information, see the Delivery Overview documentation.

The Lookup API now has a new package in Public Beta! Identity Match will give you the ability to confirm the identity of your users at any point in your customer journey. We suggest using Identity Match every time a new user registers for your platform, or any time a high risk transaction takes place. Please review our documentation pages for more information on this exciting new product.

Call and conference creation and modification events, as well as call progress events, can now be subscribed to via Event Streams. Creation and modification events enable developers to see the initial creation and subsequent modification parameters for any calls, conferences, or conference participants made via API. Call Progress Events notify you of what’s happening during an outbound call and alert you when it progresses through key events, such as Initiated, Ringing, Answered and Completed.