All Flex projects that use Automatic Updates upgraded to Flex UI 1.29

We have updated all Flex projects that use Automatic Updates to Flex UI 1.29.

This release of Flex UI includes native outbound dialing and Dialpad being Generally Available. The Generally Available release of outbound dialing brings improvements in quality and reliability and solves several known limitations that include:

• Improved and more granular error reporting when an outbound call fails
  
• Flex agents can no longer place concurrent outbound calls
• Recordings are no longer stopped when an outbound call is transferred

For more information, refer to the Flex Dialpad documentation. For more details on this release, please visit the release notes for Flex UI.

Reminder: You can pin to individual versions of the Flex UI or manage your Automatic Updates within the Flex Admin UI.