Programmable Voice Pricing

The Programmable Voice API and intelligent services you need to build your voice application. Pay only for what you use — no commitments necessary.

Calls in:

Italy

Pay-as-you-go

Calls per second

Committed-use discounts

Italy

Pay-as-you-go

No commitments necessary. Build your application with calling for any device and intelligent services that help you ship faster.

Pay-as-you-go Voice pricing
Number Type Used	To Make Calls	To Receive Calls	Refer from Twilio
Local Calls Create the exact calling experience you need with intelligent APIs to control and monitor calls.	$0.0168 / min	N/A
Mobile Calls Create the exact calling experience you need with intelligent APIs to control and monitor calls.	$0.0445 / min	N/A
Toll-Free Calls Calls that are free for customers, making them ideal for your business.	N/A	$0.0394 / min
Browser/App Calling SDKs to build crystal clear VoIP calling for web browsers and mobile apps. Learn more	$0.0040 / min	$0.0040 / min
SIP Interface Extend the full power of Twilio to your IP infrastructure and existing carrier numbers. Learn more	$0.0040 / min	$0.0040 / min	$0.1000 / refer
Secure media Ability to secure the media for SIP calls.	Included	Included

BYOC Trunking pricing
Number Type Used	BYOC Termination Receive calls from your carrier	BYOC Origination Make calls from your carrier
BYOC Trunking Unlock the power of programmability on your existing PSTN carrier numbers. Learn more.	$0.0040 / min	$0.0040 / min
Secure Media Ability to secure the media for SIP calls.	Included	Included

Intelligent Service Pricing
Conference calls Local audio mixing ensures low‑latency conferences around the globe. Programmable call control for hosts and participants at massive scale, with advanced contact center Agent features. Learn more	$0.0018 / participant per min
Call recording Securely record, store, transcribe, and retrieve voice calls in the cloud. Learn more.	Recording $0.0025 / min	Storage $0.0005 / min per mo	Transcription $0.0500 / min
Answering machine detection Save agents time by determining if an outbound call reached a human, answering machine, or fax. 95%+ accuracy and low connection latency set your agents up for success. Learn more	$0.0075 / call
Voice insights advanced features Detailed metrics to understand and improve call quality. Gain valuable insights into your calling patterns that drive improved business outcomes. Volume discounts are available. Learn more.	Pay-as-you-go $0.0024 / min
Voice Intelligence - Transcription Convert voice calls into highly accurate transcripts by importing Twilio or third-party recordings. Learn more	Batch Transcription $0.024 / min	Streaming (Real-Time) Transcription $0.027 / min
Voice Intelligence - Language Operator Analyze call transcripts and identify and extract actionable data insights with AI-powered language operators. Learn more	Standard $0.0040 / min	Text Analysis $0.0035 / min
Pay Connectors Use Twilio Voice to process transactions over your preferred payment processor in a PCI-compliant manner. Volume discounts are available. Learn more.
Media Streams Send a copy of a call's audio to a partner stream connector or to a secure websocket for real-processing. Learn more	$0.0040 / min
SIPREC Use Twilio as a Session Recording Client and send a copy of a call's audio to either your own Session Recording Server or a pre-configured partner connector. Learn more	$0.0040 / min

Italy

Calls per Second (CPS) Pricing

Calculate global CPS. Available with pay‑as‑you‑go pricing and discounts for committed‑use. Provision up to 30 CPS in the console.

Monthly pricing

Calls per second

Free

Pay as you go Pricing

1 51+

Learn more about Trunking CPS

Pick from a deep inventory of phone numbers in over 100 locales.

Pay‑as‑you‑go Phone Number pricing
Toll-Free Numbers Give your business a professional face with a toll‑free number.	Toll Free Prefix $25.00 / mo

Italy

In Depth

The tables below contain all voice pricing for the locale. The price to make a call may vary based on the destination of the call. Twilio is also able send SMS to this locale.

Make Calls
Route	Price
Italy	$0.0168 / min
Italy - Mobile	$0.3308 / min
Italy - Mobile - From EEA	$0.0445 / min
Italy - Mobile - From US/CA	$0.0476 / min

Receive Calls
Number Type	Price
Toll Free - Local	$0.0394 / min +$25.00/ mo
Toll Free - Mobile	$0.4394 / min +$25.00/ mo

Pricing for calls to Italy can depend on the call's origination. Learn more about origin‑based pricing.

Download Voice Prices (CSV) Download Number Prices (CSV)

Italy

Volume Discounts

When your application reaches volume scale, you’ll automatically get volume pricing. No negotiation necessary.

TwiML-enabled SIP connections volume pricing
	Cost
First 100K minutes per month	$0.0040 / min
Next 900K minutes per month	$0.0035 / min
Next 9M minutes per month	$0.0030 / min
Next 40M minutes per month	$0.0020 / min
Next 50M minutes per month	$0.0010 / min
Above 100M minutes per month	$0.0007 / min

Recording volume pricing
	Cost
First 100K minutes per month	$0.0025 / min
Next 900K minutes per month	$0.0024 / min
Next 9M minutes per month	$0.0022 / min
Next 40M minutes per month	$0.0020 / min
Next 50M minutes per month	$0.0018 / min
Above 100M minutes per month	$0.0017 / min

Recording storage volume pricing
Minutes per month	Cost
First 10K minutes	Free
Next 4.99 million minutes	$0.00050 / min
Next 10 million minutes	$0.00025 / min
Next 85 million minutes	$0.00010 / min
Next 900 million minutes	$0.00005 / min
Above 1 billion minutes	$0.00004 / min

Conference volume pricing
MIN / MONTH	US (VA)	Ireland	Tokyo	Singapore	Sydney	Sao Paulo
First 100K minutes	$0.0018 / min	$0.0025 / min	$0.0030 / min	$0.0030 / min	$0.0030 / min	$0.0040 / min
Next 900K minutes	$0.0016 / min	$0.0024 / min	$0.0028 / min	$0.0028 / min	$0.0028 / min	$0.0038 / min
Next 9M minutes	$0.0015 / min	$0.0022 / min	$0.0026 / min	$0.0026 / min	$0.0026 / min	$0.0036 / min
Next 40M minutes	$0.0013 / min	$0.0020 / min	$0.0024 / min	$0.0024 / min	$0.0024 / min	$0.0034 / min
Next 50M minutes	$0.0012 / min	$0.0018 / min	$0.0022 / min	$0.0022 / min	$0.0022 / min	$0.0032 / min
Above 100M minutes	$0.0010 / min	$0.0017 / min	$0.0020 / min	$0.0020 / min	$0.0020 / min	$0.0030 / min

Voice insights advanced features
Minutes per month	Cost
First 100K minutes	$0.0024 / min
Next 900K minutes	$0.0023 / min
Next 9M minutes	$0.0018 / min
Next 40M minutes	$0.0011 / min
Above 50M minutes	$0.0006 / min

Voice insights advanced features
Minutes per month	Cost
First 100K minutes	$0.0024 / min
Next 900K minutes	$0.0023 / min
Next 9M minutes	$0.0018 / min
Next 40M minutes	$0.0011 / min
Above 50M minutes	$0.0006 / min

Network Traversal Service
Network Traversal	Cost
STUN Globally available in all regions	Free
TURN - US East, US West, Europe Located in Northern Virginia, Northern California, Ireland, and Germany	$0.4000 per gigabyte
TURN - Asia Located in Singapore, Tokyo, and Mumbai	$0.6000 per gigabyte
TURN - Ocenia Located in Sydney and São Paulo, Brazil	$0.8000 per gigabyte

Italy

Committed-Use Discounts

Commit to a monthly volume and receive a significant discount beyond standard volume discounts. Contact our sales team to learn more.

Contact sales