Twilio named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS

Twilio was positioned highest for Ability to Execute and ranked #1 in four of the six Critical Capabilities Use Cases.

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Twilio positioning on Magic Quadrant for CPaaS

Twilio was positioned highest for Ability to Execute in the 2024 Gartner® Magic Quadrant™ for CPaaS

Understanding the Gartner Magic Quadrant for CPaaS

The Gartner Magic Quadrant for CPaaS, first released in 2023, evaluates the CPaaS providers to determine their ability to execute and completeness of vision. The 2024 report examined the strengths and cautions of 11 vendors.

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IDC MarketScape: Worldwide Communications Platform as a Service 2023 Vendor Assessment, May 2023, IDC #US50607923. IDC Worldwide Customer Data Platform Applications Software Market Shares, 2022: Continued CDP Growth to $2.7 Billion Proves Value of Unified Data for CX and Digital Business, June 2023, IDC #US50861023.

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