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Jan 11, 2021

Serverless

Simple way to add latest dependencies to your Twilio Functions

The Functions V2 UI now allows users to automatically include latest dependencies by adding * or latest in version text box. This will include the latest version and keep your functions up to date with each deploy.

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Jan 07, 2021

GA Marketing Campaigns

Delete Variations of an A/B Test

You can now delete specific variations of an A/B test for a Single Send. If there is only one variation remaining after a second is deleted, the A/B test will turn off and the remaining variation will become the default.

Twilio Programmable Voice logo

Dec 18, 2020

GA Voice

Voice Insights Call Summary and Events Updates

Voice Insights Call Summary records now include the queue time parameter in properties.queue_time. Queue time is the estimated time between the API request to create a new call and when the call actually begins. Programmable Voice calls are queued when the rate of call creation via API exceeds the calls per second (CPS) setting of the account.

Warning-level events have been also updated to include the warning event trigger threshold and the detected values that resulted in the warning being raised by the SDK. These details are available under sdk_edge.metric.threshold and sdk_edge.metric.values and can help developers fine tune when to display visual indicators of quality degradation in their apps or identify calls whose performance exceeds a defined condition without needing to look at the underlying Metrics.

For more information see our Call Summary and Events docs.

Twilio Programmable Voice logo

Dec 18, 2020

GA Voice

Voice Insights Subaccount Dashboard Average Queue Time Graph

The Voice Insights Subaccount Dashboard has been updated with a new graph that displays the subaccounts with the highest average queue time. Queue time is the estimated time between the API request to create a new call and when the call actually begins.

Programmable Voice calls are queued when the rate of call creation via API exceeds the calls per second (CPS) setting of the account. Subaccounts with high average queue times may indicate suboptimal CPS settings. CPS can be adjusted in the Programmable Voice Settings section of Console.

For more information see our docs.

Twilio logo

Dec 17, 2020

Deprecated Programmable Fax

Programmable Fax end of life one year notice

As of December 17, 2021, we will be sunsetting support for the Twilio Programmable Fax offering.

We are sincerely sorry for any disruption this may cause. To ensure a smooth transition, existing customers may continue to use our Programmable Fax API until December 17, 2021. Additionally, we’ve partnered with mFax by Documo to offer a migration plan to prevent disruption.

For any question please read through the FAQ.

Twilio Marketing Campaigns logo

Dec 17, 2020

GA Marketing Campaigns

Signup Form Error Handling Enhancements

Signup forms will now display more elegant and helpful error messages when a user attempts to submit an invalid email address, leaves a required field blank, or fails to complete a CAPTCHA. Clear indications of where the error occurred in the form and legibility enhancements help users more quickly identify and fix form errors.

Twilio Programmable Voice logo

Dec 17, 2020

GA Voice

Voice Insights Dashboard Call Direction and Edge Location Filtering

Voice Insights Dashboard can now be filtered by call direction and edge location. Direction filtering allows you to compare call behavior between different call flows. For example, you can now compare answer rates between outbound API and outbound <Dial> calls, or investigate differences in network performance between SIP Trunking Originating or inbound Programmable Voice SIP calls.

Media region filtering has been available for some time, but we have updated the labeling to reflect the new Edge Location format; e.g. Ashburn (us1).

Twilio Elastic SIP Trunking logo

Dec 17, 2020

Beta Elastic SIP trunking

Bulk Export for Calls

Twilio now provides Bulk Export capabilities in Console for Calls resources as well as an API for programmatic access to the export utility.

Bulk Export generates S3 files containing one day of data per file and delivers the download link via webhook, email, Console, or API. Twilio Enterprise Edition customers can also set daily exports.

Twilio Marketing Campaigns logo

Dec 17, 2020

GA Marketing Campaigns

Import Contacts via Compressed CSV Files

You can now import up to 1 million contacts or 5GB of data, whichever is less, using compressed CSV files via the Contacts API. The import endpoint also supports gzipped CSV files.

Twilio Programmable Voice logo

Dec 17, 2020

Beta Voice

Bulk Export for Calls and Conferences

Twilio now provides Bulk Export capabilities in Console for Calls, Conferences, and Participants resources, as well as an API for programmatic access to the export utility.

Bulk Export generates S3 files containing one day of data per file and delivers the download link via webhook, email, Console, or API. Twilio Enterprise Edition customers can also set daily exports.

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