Product changelog and announcements

The Stripe source now leverages a newer version of the Stripe APIs.

As part of this change, Segment added support for one new collection (tax_rates). Some properties in a few of the collections have been added and deprecated. No changes have been made to the existing functionality.

For more information, see Segment's Stripe Source documentation.

We're excited to announce that the Twilio Node Helper Library major version 4.x is now available! We've made sure that upgrading to this version is as smooth as possible.

• Migrated source code to TypeScript for a more robust development experience.
• Reduced bundle size by 31% by removing large dependencies, improving performance and reducing memory usage.
• Enabled lazy loading by default for better performance and memory usage.
• Adopted OpenAPI specification.
• Made code generation tool open source for easier SDK contributions.

Note: Currently 4.x is not compatible with Twilio Functions.

If you're curious about the changes, be sure to check out our Upgrade Guide for all the details and instructions on how to upgrade.

The following new Monitor Events have been created for Voice Recording and Transcriptions: recording.accessed and transcription.accessed to track media access and download from API and Twilio Console of media files and transcriptions. These new events are available in the Twilio Console and in the Audit Event/Monitor Event API. Monitor Events are a Twilio platform feature that provides comprehensive event-logging and change-tracking for Twilio resources.

With this release, developers can improve audit of their voice applications and have granular visibility on recordings and transcriptions to contribute to their security and compliance requirements.

See full list of all supported resource-types and event-types for additional information.

Customers who are looking to provision IPsec VPN or Third Party Exchange connections can now provision them directly in Console without going through sales or support.

To get started, navigate to Interconnect > Connections in the sidebar of your Twilio Console.

Learn more about Twilio Interconnect on our website or docs.

Twilio has updated its Text-To-Speech offering adding support for new Amazon Polly Neural Voices. This release includes the following new voices and languages: Hala-Neural (ar-AE), Suvi-Neural (fi-FI), Ida-Neural (nb-NO), Laura-Neural (nl-NL), Ola-Neural (pl-PL), Elin-Neural (sv-SE), Hiujin-Neural (zh-HK), Zhiyu-Neural (zh-CN).

Try new enhanced voices in your IVR applications by selecting them in the Text-to-Speech section of the Twilio Console, by setting them in your TwiML <Say> attributes or using Studio <Say> Widget. For more information on the voices and on pricing, please visit Twilio Text-to-Speech docs.

On Thursday, January 12th, 2023 at 9:00am PST, Twilio’s request to the webhook URL configured for a phone number will no longer contain the ReferralNumMedia property for SMS and MMS messages. This parameter is only relevant for WhatsApp messages generated from Meta’s “Click-to-WhatsApp” ads. It was previously incorrectly added to all messages, but will only be returned on WhatsApp messages going forward.

Twilio recommends that customers validate Twilio’s requests to their webhook URL by following this guide, making sure to pass all parameters sent to the webhook URL without filtering to the validateRequest call. Twilio strongly discourages validating based on the presence (or absence) of certain parameters.

Update: This is now completed. SMS and MMS messages will no longer have the ReferralNumMedia property sent to the SMS Webhook URL.

Full HD streaming is now Generally Available as part of Twilio Live. Twilio Live’s VideoComposer extension has been updated to include the new resolution.

You can now enhance your streaming quality and improve your audience experience by setting the video resolution on your livestreams up to 1080p (1920x1080). There is no additional cost for streaming at a higher resolution.

For additional information on this release, check out our developer documentation.

In December, two partners released integrations with Segment:

Destinations:

• Insider (documentation) - in General Availability as of December 7

Sources:

• CommandBar (documentation) - in General Availability as of December 7

The Developer Portal is the place where partners go to manage their integrations with Segment.

Once invited, partners can log into the Developer Portal, where they can view their integration’s status, manage their integration’s catalog metadata, and invite additional team members to join their team. This feature is only available for partners who are currently being onboarded in cohorts.

For more information, see Segment's Developer Portal.

As part of Engage, Segment creates an Engage Events Source that lets you sync subscription states to connected Destinations.

When a subscription state changes, Segment sends an update to the Destination. As a result, the subscription states stored in your Destination(s) can serve as a single source of truth for managing user consent in other tools that you may have connected to the Destination.

Learn more in the Engage Events Source documentation.