Twilio Changelog
See additions and changes to the Twilio platform.
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Jan 23, 2024
Messaging
Deprecated
Notify API End of Life Further Extension Notice
We previously announced that the Notify product would end of life (EOL) on April 25, 2024. Notify will now EOL on December 31, 2025, in order for Twilio to provide an alternative solution for the current Notify product. Note that this EOL doesn’t affect other push notification use cases powered through other Twilio products such as Verify, Voice, Conversations or Engage.
We will update you via our Twilio Blog as soon as we have an alternative solution for the current Notify product. We have also prepared a migration guide and recommend reaching out to our support team with any questions.
Jan 18, 2024
Changes to Stripe Pay Connector Billing Behavior
Jan 17, 2024
Messaging
Phone Numbers
Voice
Launching the ISV Compliance Embeddable Pilot!
The Compliance Embeddable is a React application you can i-frame into your existing web portal / application so you can collect business information directly from your end customers via self-service
Jan 11, 2024
GA
Twilio Platform
HTTP GET requests with a non-empty body payload to Twilio Rest API will be rejected
Starting February 15, 2024, Twilio will reject GET requests with a non-empty body sent to Twilio REST API endpoints; this change is part of an infrastructure upgrade to enhance security and resilience, reinforce best practices, and mitigate any potential risks. After this date, these requests will return a Status Code 403 Access Denied message.
Jan 11, 2024
Voice
Upcoming security changes: Deprecation HTTP Recording Media Endpoint
Effective 5 February, 2024, Twilio will deprecate HTTP voice media endpoint and redirect requests to fetch recordings media files to HTTPS. As a result, CNAME to serve media from custom hostname will no longer be supported.
Jan 10, 2024
Twilio Console Improvements for WhatsApp ISVs
Approved WhatsApp ISVs no longer need to fill out the WhatsApp Request Access form for new End Clients
Jan 02, 2024
Flex
Elastic SIP trunking
Voice
Additional Twilio Voice IP Migration 5% Soft Launch 1/9/2024
Twilio will perform an additional 5% migration of Elastic SIP Trunking, Flex, Programmable Voice, and SIPREC for 24 hours on 1/9/2024
Dec 29, 2023
Voice
Pay
Shuttle Pay Connector Public Beta
Shuttle Pay Connector, now in Public Beta, provides the ability to process charge and tokenization payment transactions using your payment gateway of choice supported on Shuttle-Global’s network.
Dec 27, 2023
Voice
Voice Feedback API EOL
Effective December 31, 2023, Twilio will end-of-life (EOL) the Voice Feedback API and the Feedback widget in Console under call logs. Going forward you can provide call feedback using the Call Annotations API.
Dec 14, 2023
Flex
Flex integration with Google Dialogflow CX for Virtual Agent Digital Channels is in Public Beta
We are excited to announce that the Google Dialogflow CX integration with Flex for Digital Channels is now in Public Beta. This integration is enabled by Twilio Conversations and uses the Twilio Dialogflow CX one-click integration.
Customers can use their Google Dialogflow CX Virtual Agent in Flex for handling incoming chat conversations and can route the conversation to a live agent based on the escalation intent.
When the live agent handoff process is completed, agents can also view the conversation exchanged between the Virtual Agent and customer.
To learn more, see Google Dialogflow CX Native Integration in Flex for Virtual Agents.