Blueprint for mobile customer notification

Unlock the secrets to meaningful customer notifications based on insights from a global survey of over 2,500 smartphone users. Discover the best practices for businesses to connect with customers through timely and relevant notifications.

Key Takeaways:

• Meeting Consumer Demands: More than 70% of consumers crave real-time updates on digital purchases like delivery notifications and order information.
• Capitalizing on Time Sensitivity: Over 60% of consumers desire notifications for time-sensitive events, from upcoming appointments to exclusive sales, discounts, promotions, and billing updates.
• Closing the Relevance Gap: While consumers expect personalized communication, only 13% receive it. Seize the opportunity to enhance the relevance of your notifications.

Ready to Elevate Your Notifications Strategy?

Explore our comprehensive guide to aligning customer notifications with the optimal delivery channel. Leverage SMS, app-based (OTT), push notifications, and email to create an outstanding customer experience.