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Twilio Segment Customer Data Platform
Collect data from any source. Then unify your data in customer profiles that contain reliable real-time insights you can use to deliver personalized customer experiences.
Accelerate your projects with Twilio Partners
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How Universidad Uk gives students personal support
Every student’s journey is different. So Universidad Uk broke away from a one-size-fits-all experience and now answers questions and delivers support across the channels students and staff prefer, so they can deliver information in the ways that are most helpful.
With AI at the wheel, Driva accelerates car financing
Driva wants to make financing a car purchase so easy, it can be completed in a few clicks. AI is proving to be a key part of bringing that vision to life. Driva now uses AI chatbots to automate simple tasks so it can speed up the entire application process.
Fresha gives its CX a fresh new look
In the world of salons, time is money. So Fresha added one more way to make its booking platform efficient: Nova, an AI agent. Now, salon owners can get routine questions answered by Nova or choose to chat with a human agent for their complex queries.
Big ideas grow here
Built on trust
99.95% uptime Service Level Agreement (SLA) made possible with automated failover and zero maintenance windows
Simplified complexity
Expand to new markets with coverage in 180+ countries and configurable features for localization and compliance
Unified platform
Use a single platform for voice, SMS, video, chat, email, and two-factor authentication to simplify your stack
Freedom to build
Get to market faster with pay‑as‑you‑go pricing, free support, and the freedom to scale up or down without contracts
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- Personalized customer experiences
- Text marketing
- Verifications (2FA, OTP)t
- Interactive Voice Response (IVR)
- Unified customer profiles
