Product changelog and announcements

You can now mark a previously read conversation as unread within Frontline on mobile (version 1.7.0 and above) and on web. On mobile, swipe left on a conversation to toggle the read/unread status. On mobile and web, within a conversation, access the manage conversation menu by clicking the three-dot icon in the top right to mark your conversation unread.

The Engage Event Tester lets you send test event payloads to downstream Destinations.

You can use the Event Tester before you publish a Journey to verify that events from the Journey's Audiences successfully make it their Destination.

For more information, see the Test event payload documentation.

Verify’s Fraud Guard helps you combat fraud and improve your SMS OTP conversion rate at no additional cost.

Enable it on your console today and read our documentation to learn more about it. Check out our blog to see how this has helped our customers already!

We are excited to announce that Twilio CLI is now Generally Available! Twilio CLI is a developer tool to help you build, test, deploy and manage twilio resources directly from the terminal.

Head over to our docs to get started

The Show an ad step lets you send users to an advertising destination. You can also configure exit settings that remove users from the ad step after a specified period of time.

For example, you may want to show an ad for only one week to users who abandoned a cart during a purchase. With the Show an ad step, you can remove users from the ad destination seven days after they enter it.

For more information, see the Show an ad documentation.

Today Functions and Assets as well as the Serverless API are moving into General Availability, meaning they are now covered under our guaranteed Service Level Agreement (SLA) including a service level quality of 99.95% when building and invoking your Functions and Assets. It also means that in the rare eventuality you encounter a problem, you can raise a support ticket backed by the service agreement. Check out our announcement for more details.

Important: Functions (Classic) and Assets (Classic) are not covered by this SLA. If you are still using Classic, you are encouraged to start the transition over to Functions & Assets to take advantage of the SLA, a more powerful editor, and access to the Serverless API.

Additionally, the Serverless Toolkit will remain a Twilio Labs project for the time being. It's still backed by the same Serverless API but if you are encountering any issues, we cannot guarantee any SLA yet to resolve issues. Instead, please raise an issue on the project's GitHub.

We are excited to introduce the new Messaging - Regulatory Compliance section in the Twilio Console! Regulatory Compliance consists of the following screens, which provide enhanced experience to Twilio's US A2P 10DLC customers.

Answering machine detection (AMD) can now be enabled when creating child calls using <Dial><Number> and <Dial><Sip>, or when creating a new conference participant via POST to the /Participants API for accounts with Enhanced Programmable SIP Features enabled.

AMD will run in the background while the call connects and will return the results of our detection to inform your application when a human or machine answered, or when the voicemail message beep has been detected.

Answering machine detection is $0.0075 per completed call.

We are excited to announce that we have released a Go Helper for every Twilio API built using OpenAPI.

Twilio's Go Helper Library major version 1.0.0 is now available.

To learn more about check out our getting started guide.

Twilio SendGrid released Inbound Parse API 2.0 on October 6, 2022. Inbound Parse 2.0 modernizes the Inbound Parse API’s codebase, enabling us to quickly make feature updates and fixes. This release does not impact API usage or integrations, and no customer action is required. Twilio SendGrid will migrate customers to Inbound Parse API 2.0 in the coming months. We will closely monitor the migration to protect your email program from any unexpected impacts.