Twilio Changelog
See additions and changes to the Twilio platform.
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See additions and changes to the Twilio platform.
You can also subscribe to our Changelog RSS feed below.
(In order to subscribe to our Changelog RSS feed, an RSS feed reader is required.)
Jun 07, 2024
Twilio now supports a messaging throughput of 80 MPS (messages per second) by default per WhatsApp sender for all outbound traffic. This throughput applies to both messages containing text-only and messages containing media files. The text-only throughput for a WhatsApp sender can be increased up to a maximum of 400 MPS by request for businesses requiring it to send high and sustained messaging volumes.
Jun 07, 2024
A WhatsApp sender’s throughput in messages per second (MPS) can now be viewed in the Twilio Console on the WhatsApp Senders page.
Jun 06, 2024
As announced on May 28, 2024, Google will end of life (EOL) Google Business Partners (GBM) in July 2024. You won’t be able to start new conversations after July 15, and the Twilio GBM API and Google Business Profiles chat will no longer work after July 31, 2024.
You should replace any brand-managed entry points (like URLs or web widgets) with an alternative messaging option by July 15, 2024, to avoid message disruption. You don’t need to take action if you use Google entry points for business messages.
For more information, review Update on Google Business Messages.
Jun 05, 2024
You can now select permissions for TaskRouter APIs while creating a Restricted API Key on Console. The product already supports permissions for Studio, Voice, SIP, Messages, Regulatory Compliance and Long Codes APIs.
Restricted API Keys allow you to decide which Twilio API Resources an API Key can access, and which action(s) the API Key is allowed to take on those API Resources.
Jun 05, 2024
Customers registering 10DLC Brands and Campaigns for A2P Messaging can now create subscriptions to receive detailed error codes through Event Streams when a Brand or Campaign registration fails.
This enhancement uses Twilio's Event Streams product to push error codes directly to customers, eliminating the need to query the Brand and Campaign endpoints or check the A2P Console Pages.
Existing users must update to Schema version 2 for the following events to start receiving error codes:
Check out the Event Streams product or documentation on how to get started!
Jun 04, 2024
We’re excited to announce the Public Beta release of Flex Mobile, a pre-built app available for iOS and Android devices. Flex Mobile brings the Flex experience to a phone or tablet, giving agents the flexibility to answer calls and messages while away from their desks.
Current Flex customers can download the app and use it with an existing Flex instance at no additional cost and with no new development effort. If you’d like to onboard new agents to Flex for mobile access, contact your Twilio Account team to add additional Flex Mobile licenses that can be purchased at a discounted price.
To read more about Flex Mobile, see our blog post or visit the docs.
Jun 04, 2024
Twilio has enabled automatic roaming GLL call handling for Programmable Voice SDKs from our Umatilla/us2 edge location.
Jun 03, 2024
Twilio now allows you to pass additional SIP headers as part of an outbound SIP call.
May 29, 2024
Twilio is introducing the Operator, OperatorType and OperatorAttachment Resources for the Voice Intelligence API, now available in public beta.
May 23, 2024
The Activity Skills Filter plugin lets you map an agent's status to their skills and enables custom order status in the status selector.