ConversationRelay is now HIPAA Eligible

As of March 17, 2025, ConversationRelay can now support healthcare use cases that contain protected health information (PHI) for organizations that are subject to the Health Insurance Portability and Accountability Act (HIPAA). Twilio will sign Business Associate Addendums (BAA) with covered entities and business associates for HIPAA Eligible Services.

Click here to learn more about how to build on Twilio for HIPAA compliance.