Twilio Video Will Remain a Standalone Product

We previously announced in March 2024 that Twilio was going to End of Life (EOL) Twilio Video on December 5, 2026. After considering your feedback and our commitment to delivering personalized engagement, we’ve reversed our earlier decision to retire Twilio Video in 2026. Twilio Video will remain a standalone product as part of our customer engagement platform. 

Twilio Video will continue to play a key role in helping businesses provide trusted and personalized experiences. We’re also investing in enhancements to integrations with other Twilio channels, such as Voice, Messaging, and Twilio Flex, and new features to provide more actionable data-driven insights.

Current Twilio Video customers can continue to use Video as they always have; there’s no action or change needed. New Twilio Video customers can get started by reviewing our Video developer docs.