Twilio phone numbers

You can get access to a business phone number in a few minutes with Twilio. Sign up for a free account if you don’t have one already. There’s no credit card required and your account is loaded with $15 in trial credits to get started.

In the Twilio Console, you can search and select a phone number you’d like based on area code or number type. Use your trial credits to buy the number. Just remember that you’ll need to complete a verification process (per regulatory requirements) before you can start sending messages or make calls from it. 

If you already have business phone numbers, you can follow our guidance for porting in numbers to bring them over from another provider to Twilio.

See our porting guidelines

With Twilio, you can get started with a business phone number for free. 

You will only be charged by usage for messaging or voice calls for your phone number. See a pricing overview here.

The verification process for 10DLC is an additional cost that includes one-time registration fees and recurring campaign fees.

10DLC phone numbers
Application-to-person 10-digit long codes (A2P 10DLC) are numbers with a local prefix. These are traditional numbers like 415-555-6456 with a specific area code. But 10DLC numbers are registered to a business and sent over routes reserved for application-to-person messaging. 

Toll-free numbers
10-digit phone numbers with a standard prefix (like 833, 888, 800) that are voice and SMS-enabled. Toll-free numbers are familiar and recognizable ways for a customer to contact a business.

Short codes
These are 5-digit numbers or codes that can be numerical (56546) or correlate with a code like (VOICE). They can handle high-volume text and picture messages, but are more expensive than other number types.

Alphanumeric Sender IDs
This is a sender ID based on your company or brand name that you register. It can be used for one-way messaging at high volumes in certain countries. 

National numbers
These are non-geographic phone numbers for a specific country. They aren’t tied to a local area code and they can be reached from anywhere within the country for the same rate.

You can get a toll-free number through Twilio by purchasing a toll-free phone number in the console. 

Before you can send or receive messaging or voice traffic on your new toll-free number, you must go through a verification process. This validates who you are and what you’re sending to end-users.

Text +1 (855) 747-7626* (1-855-747-ROBO) with a US phone number to check if it is served from Twilio.