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Unified Profiles Container (Public Beta)


Use Unified Profiles Container capabilities(link takes you to an external page) to programmatically customize your agent experiences in Unified Profiles.

With the UnifiedProfilesContainer.ProfileTabs component, you can:

  • Add a new custom tab
  • Remove an existing tab by child key
  • Update the tab display name
  • Update the order (index) of the built-in tabs
Unified Profiles Container.

All normal programmability actions (add, remove, replace) are also available for this component and its content.

Visit the docs to learn more about how to update the Flex UI programmatically.


Common use cases

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Reorder an in-house tab first and rename it

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To reorder an in-house tab first in the container and rename it, add the following code to your plugin:

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Flex.UnifiedProfilesContainer.ProfileTabs.defaultProps.crmViewTabProps = {
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label: "Custom CRM",
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index: 1
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};
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Flex.UnifiedProfilesContainer.ProfileTabs.defaultProps.timelineViewTabProps = {
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index: 2
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};
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Flex.UnifiedProfilesContainer.ProfileTabs.defaultProps.profileViewTabProps = {
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index: 3
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};

Note that you must set all container tabs together to reorder them.


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