Webinar

Debunking the myth: balancing security with customer experience in financial services

Organizations within the online banking industry are faced with the challenge of enhancing user experience while staying ahead of sophisticated fraud threats. This webinar will dive into innovative strategies that end the traditional trade-off between seamless user experience and robust security.

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Hear from industry leaders at Chime, the cutting-edge online banking app, and Twilio, offering user authentication and identity solutions, who will share their insights on how to keep things simple yet secure.

Key learnings:

  • You don’t have to choose between simple and secure!

  • Authentication best practices designed for regulated industries 

  • How to adapt to evolving customer needs with innovation

  • The role of identity signals in fraud prevention

Discover how to integrate and leverage SMS OTPs, passkeys, and biometrics to not only mitigate risk but also transform the future of user authentication. Don’t miss this opportunity to learn how to elevate your approach to user authentication while improving operational efficiency.