Webinar

The Value of Voice Webinar

Learn why voice is a vital communication channel, and how it can enhance customer engagement and improve productivity.

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In this age of fast-rising consumer expectations and technology advancement, companies are increasingly expected to relate to their customers. Empathy is a critical component of customer trust for brand loyalty. Even in a digital age, audio-only conversations offer clear communication benefits.

Why is that? Think about your own conversations. The human voice can provide a higher level of empathy and interactive problem solving that you really can’t get from other channels.

The ubiquity of the technology required to make a phone call is universal. Across languages and time zones, Voice is a channel that works. 

Join this webinar where we’ll be discussing:

  • Industry trends across voice and audio 

  • The importance of the voice channel in any communications strategy

  • How Voice can enhance customer engagement and improve productivity.

Watch now.