Guidelines

France (FR)

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Locale Summary

Locale name

France

ISO code
The International Organization for Standardization two character representation for the given locale.

FR

Region

Europe

Dialing code
The dialing prefix used to establish a call or send an SMS from one locale to the given locale.

+33

Guidelines

Portable Numbers
  • Geographic (local) numbers (+331 to +335)
  • Non-geographic (national) numbers (+339)

At the moment, Twilio has paused the port-ins of mobile numbers (+336, +337).

Restrictions
  • Most of International Phone Numbers have VOICE capability only. Only Mobile numbers have VOICE and SMS.

Required Information
  • The following set of information:
    • Company Name or End User Name if individual
    • Postal address 
    • Post code 
    • City 
    • Country 
    • SIRET code
    • NAF code
    • Valid RIO code (Code RIO valide)
    • Current carrier name
  • Applicable regulatory compliance documentation
  • Additionally for Non-Geographic "Numéro Cristal" +33 969 numbers:

Timeframe

Once you submit all required documentation/information, up to 4 weeks, depending on the complexity of the port and time required by the current service provider.

Regulatory Bodies

Autorité de Régulation des Communications Électroniques et des Postes (ARCEP)

Other Details

How To Submit

Please submit your request via the porting form here.

You can find all the requirements needed here.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.