Twilio Changelog

We are excited to announce AI-Based Noise Cancellation in Twilio Video to help developers remove unwanted sounds and build high quality meeting experiences. Built in partnership with leading noise suppression vendor Krisp.ai, the Krisp Audio Plugin for Twilio Video can be added to your browser application in a few lines of code.

This feature is available for Group Rooms in the JavaScript SDK. Please read our documentation to learn how to use noise cancellation in your video application. You can also watch a demo of this feature and learn more about the value of noise cancellation in our blog.

TaskRouter now supports the evaluation of Activity name and SID in Worker expressions for the Worker-list API.

For example, developers can use this to fetch workers in different activities
using GET /Workers?TargetWorkersExpression=activity_name in ['ABC',
'XYZ'] or to fetch workers using a partial name match using GET /Workers?TargetWorkersExpression=activity_name contains 'MNO'.

For more detailed information please refer to the expression syntax documentation and the Worker Resource documentation.

Twilio SendGrid has launched a refresh of the IP management UI with pagination and performance improvements. Customers are now able to filter their dedicated IPs by IP prefix, date added range, or IP pool. The updated UI allows customers to filter for IP Pools by IP prefix or pool name substring. Calls to retrieve subusers assigned to IPs and IPs assigned to pools are all paginated.

There are no other changes to existing capabilities. No action is required for customers at this time.

The retention policy on Functions and Assets is being updated.

Functions without any Function Versions and older than 7 days will be deleted.

Assets without any Asset Versions that are older than 7 days will also be deleted.

Function Versions and Asset Versions older than 7 days and not part of an active deployment will be deleted.

Builds that have been inactive/not deployed for 7 days will be deleted.

This policy will not impact any active deployments at any point. This policy will only apply to users using the API, Serverless Toolkit or the new UI editor. If you are using Assets just for Flex Plugins there should be no implications for you. This policy does not apply to Functions(Classic) and Assets(Classic).

There is no action required on your side but please be aware that if you are using the Serverless API or Serverless Toolkit to roll back your deployments to previous Builds, you'll no longer be able to roll back to any builds older than 7 days. If you need to keep track of older versions of your files and code, we recommend using a dedicated version control system such as git together with the Serverless Toolkit or API.

This new policy will come into effect on September 15, 2022. You can read more about this deletion policy here.

Twilio Inbound Processing Region API is now available for use. This API allows customers to select the destination Region for inbound calls to their Twilio phone numbers, SIP Trunks, or SIP Domains.

For more information, see the Inbound Processing Region Documentation

Twilio Flex’s Agent Desktop has been tested in Microsoft Edge, which can now be used as a supported browser for Flex UI versions 1.31.2 and above.

For more information, see the Flex UI Requirements page.

TaskRouter now emits events for Workspace, Workflow, and Activity resources upon create, update, and delete operations.

For more detailed information please refer to the Events
Reference documentation.

You can now update your existing Fleets’ data limits. This allows you to easily increase or decrease the data limit for your SIMs. Previously, you had to create a new Fleet and move your SIMs to the new Fleet to give them a new data limit. You can update an existing Fleet’s data limit in Console or via the /Fleets API.

Twilio SendGrid will no longer support SendGrid for New Relic and the related integration features after August 30, 2022.

.Effective August 30, 2022, Twilio SendGrid will remove New Relic integrations and dashboard. On this date, you will no longer be able to access the New Relic dashboard to view your email statistics and visualizations. This data is already available through SendGrid’s Deliverability Insights dashboard, which includes bounce and block classifications.

If you use New Relic integrations to review your email program metrics, please use Deliverability Insights for a streamlined, in-app view of your email delivery performance over time.

If you don’t use New Relic integrations, no action is required; this removal does not affect your ability to send mail.

We're excited to announce that Twilio Frontline's web interface is now available in Public Beta. Your employees can now communicate with your customers wherever they are, whether that's at their desk, or on the go.

Frontline's web client layers seamlessly on to our existing mobile apps (available on iOS and Android), and no additional development effort is required. You can learn more from our blog, or log in now with any existing Frontline account at https://frontline.twilio.com.