Flex | Aug. 22, 2022

TaskRouter now supports Activity evaluation with Worker-List API

TaskRouter now supports the evaluation of Activity name and SID in Worker expressions for the Worker-list API.

For example, developers can use this to fetch workers in different activities
using GET /Workers?TargetWorkersExpression=activity_name in ['ABC',
'XYZ']
or to fetch workers using a partial name match using GET /Workers?TargetWorkersExpression=activity_name contains 'MNO'.

For more detailed information please refer to the expression syntax documentation and the Worker Resource documentation.

Flex GA

Additional Resources

Blog

Read more about our latest product updates, product tutorials, and community projects.


Docs

See API reference documentation, quickstarts, SDKs, and multi-language code samples.

Events

Find upcoming events and join us virtually or in person to learn more about our products.