Flex | Dec. 12, 2023

Flex Webchat 3.0 now available in Public Beta

Flex Webchat 3.0 is now available in Public Beta. Webchat 3.0 is a chat widget that you can embed on your website. The widget helps your customers chat with an agent without leaving your webpage. It is natively integrated with Flex UI, built on Flex Conversations, and hosted by Twilio.

Webchat 3.0 is simple to set up: you create a deployment key, connect it to a messaging address, and then copy the Flex-generated embed code to your website. Webchat 3.0 also includes enhanced security. You can use the out-of-the-box configuration or customize webchat with the Interactions API.

Webchat 3.0 is available on Flex UI 2.0.x and later.

To learn more and get started, see the Webchat 3.0 overview.

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