Twilio Changelog | Jul. 25, 2024

Track your messaging health & performance with the new [Deliverability Score]

Understanding your messaging performance has never been easier. Our Deliverability Score, accessible within Messaging Insights, offers a snapshot of your traffic's effectiveness. With subscores for Sent rate, Compliance, Fraud, Latency, and Engagement, you can pinpoint areas for improvement and optimize your strategy.

Twilio’s new Deliverability Score, available within Console Messaging Insights, offers a snapshot of your traffic's effectiveness. You can compare your scores to industry benchmarks and use the subscores for Sent Rate, Compliance, Fraud, Latency, and Engagement to see where you can improve your services.

The Deliverability Score, along with Twilio’s Intelligent Discovery AI Assistant and Intelligent Alerts, are part of the Customer Deliverability Engine Program, which leverages powerful data and AI to empower you to confidently build, enhance and scale your messaging platform.

The Deliverability Score is available to all customers at no cost. For more information, check out the Deliverability Score public documentation.