Programmable Chat End of Life Notice

We intend to sunset the Programmable Chat API on July 25, 2022 to focus on the next generation of chat, the Twilio Conversations API. Twilio Conversations is a unified API for cross-channel group messaging and includes support for chat, WhatsApp, SMS. While you will need to update your application code, most functionality will remain the same. Additionally, your existing Channels in Programmable Chat will migrate to Twilio Conversations and all of your Channels are visible in Conversations.

The Chat API will continue to work within Flex applications beyond this date.

We are sincerely sorry for any disruption this may cause and have prepared this Migration Guide to assist with the transition to the Conversations API before July 25, 2022.