preview.twilio.com/sync API Endpoint Will End of Life on March 10, 2025

We’re making some updates to an API endpoint to ensure Twilio’s core services remain reliable and robust. 

What’s Changing?

Starting March 10, 2025, the preview.twilio.com/sync API endpoint will reach its end of life (EOL). After this date, any requests sent to this endpoint will result in a 400 error.

Customers need to update their applications to use the sync.twilio.com endpoint to keep their services running smoothly and access the latest Sync features.

What Action is Required?

To prevent service disruptions, customers should update their code to use the sync.twilio.com endpoint before the deprecation date. This change requires updating the DNS reference in your application configuration. Here’s how to make the change:

1. Locate the references: Identify where your application uses the preview.twilio.com/sync endpoint.

2. Update the URL: Replace it with the sync.twilio.com endpoint.

3. Test your application: Confirm the changes to ensure your application functions as expected.

Need Help?

Check out our Sync API documentation for detailed guidance, or reach out to the Twilio Support team if you need assistance.