Programmable Messaging | Nov. 03, 2021

New brand registration statuses and behavior in A2P 10DLC ISV APIs

ISV customers using the APIs to register brands for US A2P 10DLC will see two new values for brand registration status (‘status’ field):

  1. IN_REVIEW
  2. DELETED

Customers will also see new behavior for this field. You can check the github changelog here for the new enums available November 1. Starting December 1, using GET API to check brand registration Status will return ‘status’ as IN_REVIEW when your brand is under manual third-party review. The manual review can take 7+ days. Status ‘DELETED’ will be returned when a brand is deleted. Since a new status type can be a breaking change for you, please update your code before Dec 1.

Additionally, behavior of the ‘status’ field now represents a more accurate status of the brand as it is APPROVED only when your brand registration is complete and you can move to campaign creation. This eliminates the need for you to check multiple fields to know the action required from you on a brand. You can see the new behavior of status in the A2P wizard within Twilio Console, and in the API. Before December 6th, IN_REVIEW status will be visible on Console but not be returned in API to give adequate time for your API integration to be updated.

Messaging GA