Programmable Messaging | May. 24, 2021

Messaging Services Defer to Sender's Webhook Option now available

A new option for handling inbound messages on your Messaging Services has been launched. In addition to the previous options, you can now defer to the webhook set on the phone number, allowing each phone number to have a diferent configuration for incoming messages while they are part of the same messaging service.

This lets you utilize the benefits of a messaging service for outbound messages, but have inbound messages routed differently to fit the needs of your business.

You can find this new option in the Integrations section of your Messaging Service and is also available on the Messaging Services API as the property "use_inbound_webhook_on_number": true

Messaging GA