Twilio Platform | Apr. 16, 2021

Launching ability to download data at scale via the Bulk Export tool (Bulk Export GA)

You requested an ability to download Twilio data at scale so that you can easily support different business functions like fraud analytics, legal compliance needs, warehousing and business analytics based on this data. So, we created Twilio’s “Bulk Export” tool. The BulkExport API provides an efficient mechanism for retrieving all of your activity logs from the Twilio platform on an ongoing basis, or for one-off downloads. Using BulkExport, you can access daily or historical dumps of the previous day’s Messages, Calls, Conferences, or conference Participants, eliminating the need to iterate through the list resource one page at a time to download your record.

Changes since Beta launch are

  • Addition of “EstimatedCompletionTime” and “QueuePosition’ parameters to help you determine when your job will complete
  • Product hardening and enhanced security features (limit on per-day exports and export notifications for account owners/admins) to prevent data exfiltration in case an account takeover has happened.
Twilio Platform GA