Flex | Oct. 03, 2024

Flex UI 2.9.0 is now available

We are excited to announce that Flex UI 2.9.0 is now available. This release features the following additions and updates:

  • We have certified that Flex UI works on Chromebooks, expanding your device options. 

  • In Unified Profiles, your agents can now view customer interactions history information before any of your customer data sources are connected, immediately enabling them to provide more customized, efficient service.

Throughout Flex UI, you'll find a broad range of feature and UI enhancements, bug fixes, and more. 

For complete details, see the Flex UI release notes for 2.9.0.

 

Flex