Flex | Apr. 23, 2025

Flex UI 2.12.0 is now available

We’re excited to announce that Flex UI 2.12.0 is now available. This release includes:

  • A new Flex UI action for Conversations messages that lets you send rich text using a content template and associated variables.

  • You can now localize dynamic strings, such as agent status, in custom Flex plugins.

Throughout Flex UI, you'll find feature and UI enhancements, bug fixes, and more. 

For complete details, see the Flex UI release notes for 2.12.0.

Flex GA

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