Flex | Mar. 24, 2020

Flex UI 1.18 with support for Advanced Team View Filters is now available

This release of Flex UI introduces a pilot release of Advanced Team View Filters. This feature allows supervisors to search or filter their agents by name or activity or use custom, programmatically defined, filter criteria like teams or skills.

For a full Flex UI 1.18 changelog, visit the Flex UI release notes.

Flex GA

Additional Resources

A newspaper article

Blog

Read more about our latest product updates, product tutorials, and community projects.


Docs

See API reference documentation, quickstarts, SDKs, and multi-language code samples.

User group reactions

Events

Find upcoming events and join us virtually or in person to learn more about our products.