Extension of Queue TTL/Validity Period

TL;DR: Queue TTL/ValidityPeriod default value is increasing from 4 to 10 hours.

Starting June 6, 2024, Twilio is increasing the default Queue TTL and Validity Period for SMS and MMS from 4 to 10 hours. This change will roll out in phases, starting with customers leveraging our API, with the goal to include all customers by early Q3 2024.

This adjustment aims to improve message deliverability and reduce the occurrence of 30001 errors. From June 6, 2024, customers will gradually see their default Validity Period extended to 10 hours. Customers will retain the ability to set custom Validity Periods as per their specific needs, this update will establish 10 hours as the new default maximum.

Further Updates for Messaging Services Customers:

For customers using Messaging Services, the default Validity Period adjustment to 10 hours will take place later in early Q3 2024. Details of this specific phase will be announced in a subsequent changelog.

For more information, check out our documentation on the 30001 error.