Programmable Voice | Apr. 08, 2020

Enhanced phone_call Speech Model support with <Gather> TwiML for improved speech recognition

Twilio Speech Recognition with <Gather> TwiML now supports enhanced phone_call model that improves accuracy of speech recognition compared to the existing standard phone_call model. The premium phone_call model was built using thousands of hours of training data and ensures 54 percent less errors when transcribing phone conversations than the basic phone_call model. To get started, simply add enhanced=”true” attribute to <Gather> when using speechModel=”phone_call”. Click here to learn more about pricing for the premium enhanced phone_call model as well as how to use it.

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