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Programmable Voice | Feb. 04, 2024

Deprecation HTTP Voice Recording Media Endpoint

Effective 5 February, 2024, Twilio will deprecate HTTP voice media endpoint and redirect requests to fetch recordings media files to HTTPS. As a result, CNAME to serve media from custom hostname will no longer be supported.

Existing accounts that access voice recordings media files using HTTP requests instead of HTTPS (either directly to api.twilio.com or through CNAME of Twilio API URLs) will be redirected to a secured HTTPS path. Applications not able to handle HTTPS redirection and/or using CNAME to serve media from custom hostname will fail to fetch recording media files.

If your Twilio account has access issues or errors to fetch voice recordings media files, take the following actions:

  • Udate your applications to use secured HTTPS requests to access Voice Recordings stored on Twilio.
  • Discontinue using CNAME to serve media from custom hostname, fetch media using HTTPS requests instead
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