Conversations | Jul. 15, 2020

Delivery Receipts bring instant message statuses to Conversations

It is now possible to track the status of each message in a Conversation with the Delivery Receipts feature for the Conversations API.

The same statuses you rely on for your messaging functionality are now supported for the Conversations API, offering instant status updates like "sent" or "delivered" via REST API. These Receipts show detailed information on each message in a conversation, including the "read" status for WhatsApp.

Aggregated statuses are visible directly in the REST API Messages resource and you are able to see individual receipts by setting up a dedicated webhook or through the Receipts API resource. Direct SDK exposure is also to follow soon.

Check documentation and use-cases for more information!

Conversations Beta