Create WhatsApp Templates with Quick Reply and Call to Action Buttons in the Twilio Console

Quick reply and call to action buttons can now be added to WhatsApp message templates when they are created in the Twilio Console. Buttons make it easy for businesses to streamline customer responses and guide their customers through conversational interactions, or drive them towards desired outcomes to improve engagement. Quick reply buttons let businesses define standard responses that users can tap to send. Call to action buttons trigger a phone call or direct users to a website when tapped.

To learn more about this exciting feature, check out our blog post or try it out for yourself today!