Programmable Voice | May. 06, 2020

Changes to Conference and Participant Durations Display on Twilio Console

Twilio conference log console page has been updated to reflect the correct duration of conference and participants. Previously, conference and participant durations were displayed based on the duration of the underlying call(s), which did not accurately calculate the duration for scenarios where a call leg spanned more than one conference (i.e. call transfers). Conference duration will now be displayed as the time between conference creation and conference completion. Participant duration will now be displayed as the total time between when the participant joined the conference and left the conference. This is strictly a change to the Twilio console, and does not impact how conferences are billed.

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