$ twilio update: Model Context Protocol (MCP)
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April 14, 2025
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$ twilio update: Model Context Protocol (MCP)
Welcome to the companion post for the latest episode of $ twilio update, the bi-weekly show that takes you behind the scenes of the latest developments in the Twilio ecosystem. You can watch the episode right here, or follow us on Twilio Youtube to get the latest updates.
--changelog
ConversationRelay is now HIPAA Eligible: ConversationRelay can now support healthcare use cases containing protected health information (PHI) for organizations subject to HIPAA
ElevenLabs integration with ConversationRelay: ConversationRelay now includes ElevenLabs as a text-to-speech provider in public beta, offering a whole new range of expressive voices.
--runtime
This week's highlight is Model Context Protocol (MCP), an open standard created by Anthropic that revolutionizes how AI agents access external tools and data. MCP replaces custom integrations with a standardized system for discovering and executing external tools.
We're excited to introduce the Twilio Alpha MCP server, covering 1,400+ API endpoints across Twilio's communication endpoints. Check out the announcement blog post or our npm package to get started, dive right into the GitHub repository, explore how we are evaluating our MCP server, and learn more about MCP at Anthropic or modelcontextprotocol.io.
--preview
How Twilio Uses Segment Webinar - April 23rd, 2025 - Learn how Twilio's Marketing Ops team builds personalized onboarding journeys.
Twilio Builder Lab: Unlocking the VIP Experience - April 30th 2025 - Discover how Flex and Segment tools create VIP customer experiences.
Weekly Livestreams - Join us on Twitch every Tuesday, Wednesday, and Thursday from 2-4 pm ET.
Alex is a Developer Evangelist at Twilio on the Ecosystem team based in Denver, Colorado, USA. He brings experience founding startups along with a master’s degree in Robotics and Artificial Intelligence to help startups build amazing customer experiences. Alex is a Scuba Instructor and has built a robotic submarine, giving him the rare title of Robot Scuba Instructor. Alex co-hosts AB Testing, a weekly livestream on Twilio Devs Twitch on Tuesdays at 2PM EST and the $ twilio update show on YouTube. When not on camera, you will find Alex doing Improv, reading sci-fi and fantasy, or chasing his toddler.
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