Twilio At SAP’s TechEd && d-code Conference: Pairing Communication With Customer Experience In The Enterprise

Twilio At SAP’s TechEd && d-code Conference: Pairing Communication With Customer Experience In The Enterprise

SAP powers enterprise communications, financial data, business apps and a whole lot more, all over the world for all different types of companies. For the next few days in Berlin, they’re bringing their developers together and previewing new directions and technologies that they can use to keep businesses running and customers happy. At SAP TechEd && d-code, we’ll join our partners from SAP Mobile Services to demonstrate how multi-channel communications technologies can do wonders for your business, and your customers.

Look for Twilions on site November 11th – 13th, and catch one of our sessions:

Communications As a Service, powered by Twilio, and SAP Customer Insight 365

Tuesday, November 11th, 15:00 – 17:00 CET & Wednesday November 12th, 15:00-17:00 CET

Communicating clearly and efficiently is key in ensuring a high quality customer experience and growing your business. Without the right communication tools at your fingertips, you miss out on those opportunities. Learn more about the talk on SAP’s blog here

In this panel, we’ll talk about how to build and manage business communications use cases like tiered multi-channel notifications, escalations, appointment reminders, and lead management and tracking.

SAP and Twilio will demonstrate together how to use two-factor authentication to improve security for services and transactions and show you how to add voice-enabled transactions in SAP Simplified Financials.

Rohit Tripathi, VP at SAP Mobile Services, Gokul Anantha, Product Manager at SAP Mobile Services, and Evan Cummack, Director of Solutions Engineering at Twilio will lead the discussion.

Today, SAP developers can set up a Twilio account and use Twilio cloud-communications APIs and SAP Mobile Services notifications capabilities together with SAP applications and the HANA Cloud Platform. Get started at ahoy.twilio.com/sap.