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Flex Boost: Shopify's Advice on Operating a 100% Remote Contact CenterLenore Files Chris Wilson -
Introducing Flex Boost: A Program for Contact Centers Impacted by COVID-19Patrick Kolencherry -
Create Queues and Skills for A Flex Contact CenterChas Bowman Ruma Nair -
Deploy a Remote Agent Contact Center in 30 Minutes With Twilio FlexChas Bowman Ruma Nair -
Tips for Setting up Work from Home Agents with Twilio FlexLehel Gyeresi -
Introducing Flex InsightsPatrick Kolencherry -
Expert Advice for Launching Your Cloud-Based Contact CenterKayleigh Karutis -
Transfer calls with context using SIP Refer from Twilio and SIP UUI HeaderMadhu Mathiyalagan -
Three Factors Shaping the Future of Enterprise Contact CentersTim Richter