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Criando Filas e Skills para um Contact Center FlexChas Bowman
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The Anatomy of Exceptional Omnichannel EngagementMarnie Skehan
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How to add customer authentication to Twilio FlexKelley Robinson
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Image and File Attachments for WebChat in Twilio FlexPatrick Kolencherry
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Best practices to secure inbound calls to your contact centerKelley Robinson
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Flex Boost: Twilio Partners with Calabrio to Provide QM and WFO to Contact Centers Impacted by COVID-19Patrick Kolencherry Philip Borden
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Twilio partners with Google Cloud for Voice Based Rapid Response Virtual AgentKris Gutta
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Flex Boost: Shopify's Advice on Operating a 100% Remote Contact CenterLenore Files Chris Wilson
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Introducing Flex Boost: A Program for Contact Centers Impacted by COVID-19Patrick Kolencherry