Unveiling the Stars of Twilio’s AI Startup Searchlight 2.0
Time to read: 6 minutes
November 20, 2024
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Today, on Twilio's largest stage at SIGNAL London 2024, we are thrilled to announce the honorees of our AI Startup Searchlight 2.0.
At SIGNAL, we bring together bright minds and cutting-edge innovations. It's the perfect time to spotlight remarkable startups transforming the landscape of communications and customer engagement. That’s why today we're thrilled to reveal some of our favorite startups and their groundbreaking work at the intersection of AI, emerging technologies, and (of course) Twilio.
Announcing the Twilio AI Startup Searchlight 2.0 Winners
Our AI Startup Searchlight 2.0 competition was met with an overwhelming response, and we were introduced to the innovation and creativity of over 500 startups around the globe.
With so many impressive entries, selecting just a few was no small feat. After much deliberation – and in honor of Twilio's 16th birthday – we expanded our initial goal of 12 honorees to highlight 16 innovative startups leading the way in customer engagement through emerging technologies and Twilio integrations.
Without further ado, and in no particular order, here are our winners!
curaJOY
curaJOYenhances family behavioral health support through AI and machine learning, using Twilio for global accessibility. By integrating technology with proven science, curaJOY aims to make mental health resources more equitable and effective, addressing system-level problems and providing targeted, adaptive interventions for diverse communities.
curaJOY utilizes Twilio's communication tools to extend its reach and improve access to behavioral healthcare. Messaging with SMS and WhatsApp, along with their usage of Twilio Flex, our Contact Center solution, enables curaJOY to communicate seamlessly across different platforms, reducing wait times and enhancing care delivery for underserved populations.
Twilio products used: SMS Messaging, Twilio Flex, WhatsApp
Visit curaJOY's website.
Elythea
Elythea predicts and prevents pregnancy complications through machine learning, connecting high-risk patients with resources via Twilio’s selection of products and messaging channels. By identifying at-risk individuals early, Elythea ensures that underserved communities can access life-saving maternal healthcare interventions without geographical limitations.
With Twilio's tools, Elythea facilitates proactive engagement and supports seamless access to medical and social services for expectant mothers. Their approach effectively bridges gaps in healthcare delivery, increasing access and improving outcomes for vulnerable populations.
Twilio products used: SMS Messaging, Marketing Campaigns, Voice, IVR, SIP Trunking
Visit Elythea's Website.
Appella AI
Appella AI delivers hyper-personalized customer service through AI agents that adapt in real-time, integrated with Twilio’s multi-channel solutions. Their AI technology tailors interactions based on live user data, ensuring each customer experience is tailored and unique.
Appella AI is working on developing AI agents capable of nuanced interactions while continually enhancing security and personalization. By integrating Twilio's communication products, they deliver a seamless integration with business systems, allowing businesses to offer differentiated and effective customer service.
Twilio products used: SMS Messaging, Email API, Voice, IVR, SIP Trunking, Security
Visit Appella AI's website.
Alpharun
Alpharun is transforming high-volume recruiting with AI-powered phone interviews, leveraging Twilio channels and products to create more meritocratic hiring processes. By enabling candidates to demonstrate their skills through AI-driven interviews, Alpharun minimizes biases in traditional screening methods.
Twilio's communication channels, such as SMS and Voice, help ensure Alpharun's platform is accessible and efficient, allowing recruiters to focus on connecting with top candidates and filling positions faster.
Twilio products used: SMS Messaging, Marketing Campaigns, Voice, IVR, SIP Trunking
Visit Alpharun's website.
11x
11x pioneers AI digital workers such as "Alice" and "Jordan" for sales and customer service, utilizing Twilio’s capabilities. These digital workers automate comprehensive tasks, providing businesses with scalable solutions without additional hiring.
Twilio's Voice, IVR, and SIP Trunking products help enable 11x's digital workers to perform efficiently, enhancing productivity and allowing businesses to optimize operations.
Twilio products used: Voice, IVR, SIP Trunking
Visit 11x.ai's website.
Althea Health Inc
Althea Health revolutionizes patient engagement through voice AI agents that automate healthcare tasks using multiple Twilio communication tools. These agents aid healthcare professionals by efficiently managing various roles and responsibilities.
Twilio’s offerings like Voice, SMS, and SIP Trunking enhance Althea Health’s ability to provide scalable, personalized care, thereby reducing the workload on healthcare staff and improving patient care.
Twilio products used: SMS Messaging, Marketing Campaigns, Email API, Voice, IVR, SIP Trunking
Visit Althea Health Inc's website.
Symbl.ai
Symbl.ai transforms unstructured, multimodal communication data using purpose-built AI models and Twilio solutions. Their platform allows businesses to gain real-time insights, improving communication workflows.
With Twilio's Contact Center, Flex, and Voice and IVR capabilities, Symbl.ai integrates voice intelligence into applications, empowering organizations to make data-driven decisions and enhance customer interactions.
Twilio products used: Twilio Flex, Voice, IVR, SIP Trunking
Visit Symbl.ai's website.
Storii
Storii helps people record life stories over phone calls, powered by Twilio's capabilities. Their platform offers a straightforward way to preserve personal histories for future generations.
Utilizing Twilio's Voice, IVR, and SIP Trunking capabilities, Storii provides a smooth experience for users looking to document significant life moments, making story recording seamless and accessible.
Twilio products used: SMS Messaging, Voice, IVR, SIP Trunking
Visit Storii's website.
Fiado App
Fiado App uses AI-powered underwriting to extend financial services to unbanked Latino populations, supported by Twilio's communication suite and Segment Customer Data Platform. Their innovative model offers new credit assessment methods and financial education.
Twilio products like SMS Messaging, our Flex Contact Center, and our Segment CDP enable Fiado App to engage users and deliver financial services effectively, helping increase financial inclusion and literacy.
Twilio products used: SMS Messaging, Twilio Flex, Segment, WhatsApp
Visit Fiado App's website.
Paradox
Paradox redefines job searching with their AI recruiting assistant, Olivia, enhanced by Twilio's Messaging capabilities. Their platform automates recruiting tasks, making hiring teams more efficient.
Using Twilio's SMS Messaging and Flex Contact Center, Paradox enables seamless candidate engagement and communication, streamlining screening, scheduling, and onboarding activities.
Twilio products used: SMS Messaging, Twilio Flex, Email API
Visit Paradox's website.
Goodcall AI Inc
Goodcall AI provides voice AI solutions that help businesses enhance customer communications, enabled by Twilio's multi-channel capabilities. Their platform ensures businesses never miss a call or opportunity.
Twilio's SMS, Voice, and SIP Trunking capabilities support Goodcall's integration with CRM systems, offering seamless customer interactions and improving overall business productivity.
Twilio products used: SMS Messaging, Marketing Campaigns, Voice, IVR, SIP Trunking
Visit Goodcall AI Inc's website.
GAIL
GAIL provides AI solutions for financial services, incorporating Twilio's communication tools. Their platform supports insurance and banking operations through advanced AI functionalities.
With Twilio’s communications channels, GAIL can streamline communication processes, offering efficient service delivery and helping businesses improve cost management and customer experiences.
Twilio products used: SMS Messaging, Marketing Campaigns, Voice, IVR, SIP Trunking
Visit GAIL's website.
Elaitra AI
Elaitra AI aims to improve cancer screening compliance rates using conversational AI, supported by Twilio. Their platform engages individuals in health screenings, increasing participation and public health outcomes.
Twilio's Voice and IVR capabilities and our WhatsApp API help Elaitra AI reach a wider audience, helping lead to meaningful health conversations to boost screening rates and save lives.
Twilio products used: Voice, IVR, SIP Trunking, WhatsApp
Visit Elaitra AI's website.
meiti GmbH
meiti GmbH enhances customer communication for home service businesses using their AI assistant, with Twilio's support. Their platform improves operational efficiency and streamlines interactions for micro and small businesses.
Twilio’s SMS, Voice, and WhatsApp channels help enable meiti GmbH to deliver effective solutions, enhancing communication strategies and supporting service businesses in growing their customer satisfaction.
Twilio products used: SMS Messaging, Voice, IVR, SIP Trunking, WhatsApp
Visit meiti GmbH's website.
Spoke Phone
Spoke Phone empowers mobile teams with AI-driven communication solutions using Twilio's platform. Their offerings provide intelligent communication tools for teams on the move.
Twilio communications channels like SMS, Voice, and WhatsApp enhance Spoke Phone’s capabilities, enabling them to deliver seamless communication experiences and maintain strong customer relationships.
Twilio products used: SMS Messaging, Voice, IVR, SIP Trunking, WhatsApp
Visit Spoke Phone's website.
Frame AI
Frame AI turns unstructured customer data into actionable insights with the help of Twilio's platform. Their tools facilitate proactive data-driven decisions for businesses looking to optimize customer experience.
Twilio's Contact Center Flex and our CDP, Segment, enhance Frame AI's capability to analyze interactions and provide organizations with real-time intelligence, improving customer engagement and operational strategies.
Twilio products used: SMS Messaging, Twilio Flex, Voice, IVR, SIP Trunking, Segment
Visit Frame AI's website.
Celebrating excellence and innovation
Congratulations to all the incredible honorees of our AI Startup Searchlight 2.0! Your groundbreaking work is inspiring and pivotal in shaping the future of communications and customer engagement.
To all participants: we were thoroughly impressed with your ingenuity and dedication. Thank you for sharing your visions and projects with us!
Stay tuned! Twilio's AI Startup Searchlight will return in 2025, and we'll continue to celebrate and support innovative startups illuminating the future of communications and customer engagement with emerging technologies and Twilio. We can't wait to see what you build!
Appendix
If you are inspired by this year’s honorees and would like to try the products they used, here’s where you can find more information:
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