Improving Customer Service
Time to read: 1 minute
November 04, 2009
Written by
RepeaterStore is a leading e-commerce storefront focused on selling wireless
repeaters; those little devices that make your iPhone work inside your
apartment (where you get no coverage).
Using Twilio, RepeaterStore
now enables customers to pick up their phone (landline, probably) and
call-in to enter their order ID and automatically retrieve their
tracking number and detailed order status. If a package hasn't been
delivered yet, customers receive an expected delivery date and can even
select to have the details emailed with just the press of a button.
.png)
Related Resources
Twilio Docs
From APIs to SDKs to sample apps
API reference documentation, SDKs, helper libraries, quickstarts, and tutorials for your language and platform.
Resource Center
The latest ebooks, industry reports, and webinars
Learn from customer engagement experts to improve your own communication.
Ahoy
Twilio's developer community hub
Best practices, code samples, and inspiration to build communications and digital engagement experiences.