Delivering help from anywhere: How nonprofits use cloud contact centers

In this webinar, we’ll show how nonprofits use cloud contact centers to connect with people across channels, carry over context from multiple conversations, and personalize their reporting all in one platform.

Then, we’ll share a demo of how you can integrate your current system of record, like Salesforce, into a cloud contact center like Twilio Flex. We’ll also walkthrough how you can use custom reporting to pull insights and inform your program strategy in real-time.

Key learnings:

• How nonprofits use cloud contact centers to reach people more effectively and efficiently
• Ways to integrate your system of record and track real-time outcomes
• How Twilio.org can help your organization adopt the right digital communications strategy