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Simulator


The Simulator allows you to interact with your AI Assistant via the Twilio Console for testing, demo, and debugging purposes. You can find the Simulator at the top right of your Assistant Configuration screen in the Console.

You can define an identity and create a new Simulator session to chat with your Assistant. The view will also show you the output of the Tools and Knowledge the Assistant uses. Each new Simulator session starts a new conversation history.

If you want your Simulator session to make use of either Customer Memory engine, the identity field must match the form: type:value, and the type field must correlate with an identifier on the profile within Segment. Learn more about identity resolution in the Segment Unify documentation(link takes you to an external page).

For example:

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"email:example@example.com"
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// or
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"phone:15554455"

You can use the Simulator to test a wide range of queries, including edge cases, to evaluate the Assistant's responses and adaptability, and to simulate different user personas and scenarios.

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