Twilio AI Assistants can integrate with various communication channels, allowing you to deploy your Assistant where your customers are most active. Each channel offers unique capabilities and is configurable to meet the specific needs of your business, ensuring a seamless customer experience across all platforms.
To simplify the setup process, you can use Twilio Quick Deploy which provides a collection of pre-built Twilio Functions to connect your AI Assistant to various channels including:
This Quick Deploy also provides common tools for an AI Assistant, such as:
Connect your AI Assistant to your preferred channels
You can use the Twilio Assistants API to trigger a message. Aside from a body, you can pass in an identity and a session_id of your choice to maintain message history .
1ASSISTANT_SID=<your-assistant-sid>2curl -X POST -H 'Content-Type:application/json' \3https://assistants.twilio.com/v1/Assistants/$ASSISTANT_SID/Messages \4-d '{"identity":"user_id:example", "session_id": "demo", "body":"Ahoy there"}' \5-u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN