If you are facing errors in the 'test the SSO connection' step while configuring SSO for Twilio Console, you can troubleshoot the error with the help of the steps mentioned below.
If the test user is redirected from the Twilio page but lands on a 404 not found page on the Identity Provider side, it means that the IdP metadata may not be correctly configured on the Twilio SSO Profile.
This error is caused when the message in the SAML response received by Twilio isn't Signed. Twilio requires the message to be signed.
This error is caused when the received SAML response is invalid. This can most likely happen if you are sending encrypted SAML responses to Twilio.
This error is caused when the value of the Audience URI/Entity ID in the SAML response does not match the value configured in the Twilio SSO Profile.
This error is caused when the identity provider doesn't return the RelayState
parameter along with the SAML response.