Guidelines

Venezuela (VE)

Locale Summary

Locale name

Venezuela

ISO code
The International Organization for Standardization two character representation for the given locale.

VE

Region

South America

Numbers Summary

Toll-Free Prefixes

+58800

Venezuela: Toll-Free Numbers

Requirements for Individuals


Information required

Documentation required

Acceptable Documentation
One of the following

Name

No documentation required

Address
May be anywhere in the world

No documentation required

Alternative Phone Number (for non-Venezuelan users)

No documentation required

Intended Purpose (for example, personal, healthcare business, marketing business)

No documentation required

Letter of Authorization (LOA)

Executed Letter of Authorization

  • Executed Letter of Authorization*

*If an executed Letter of Authorization (LOA) is required for documentation, please copy the template located here, fill it out, and then upload it to the Console.


Requirements for Businesses


Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

No documentation required

Business Address
May be anywhere in the world

No documentation required

Alternative Phone Number (for non-Venezuelan users)

No documentation required

Business Industry and Purpose (for example, healthcare, financial services)

No documentation required

Letter of Authorization (LOA)

Executed Letter of Authorization

  • Executed Letter of Authorization*

*If an executed Letter of Authorization (LOA) is required for documentation, please copy the template located here, fill it out, and then upload it to the Console.

Venezuela: Local Numbers

Requirements for Individuals


Information required

Documentation required

Acceptable Documentation
One of the following

Name

Proof of Identity

  • Government-issued ID
  • Passport

Address
Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Government-issued ID showing the local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Intended Purpose (for example, personal, healthcare business, marketing business)

No documentation required


Requirements for Businesses


Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

Proof of Identity

  • Business registration

Business Address
Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Business registration showing the local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Business Industry and Purpose (for example, healthcare, financial services)

No documentation required


For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.