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On this page
ERROR: 30009
Description
Possible Causes
Possible Solutions
On this page
ERROR: 30009
Description
Possible Causes
Possible Solutions
Missing inbound segment
ERROR: 30009
error-30009 page anchor
PROGRAMMABLE SMS
ERROR
Description
description page anchor
One or more segments associated with your multi-part inbound message was not received.
Possible Causes
possible-causes page anchor
The mobile network or carrier did not successfully send the entire message to Twilio
The mobile handset had a malfunction and did not successfully send all segments
The mobile user was in poor network coverage, causing an incomplete message to be sent
Possible Solutions
possible-solutions page anchor
Ensure the mobile user is in good network coverage and request they try sending the message again
If the issue is occurring frequently for multiple users,
contact Twilio Support
(link takes you to an external page)
with Message SIDs of affected messages
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