UserVoice Destination

1. From the Segment web app, click Catalog.
2. Search for "UserVoice" in the Catalog, select it, and choose which of your sources to connect the destination to.
3. Add your JavaScript API Key (Your API Key appears in the JavaScript snippet URL as widget.uservoice.com/APIKEY.js.) and enable the destination in Segment.
4. Segment automatically starts sending data from the source you selected

When you enable UserVoice from the Segment web app, your changes appear in the Segment CDN in about 45 minutes, and then Analytics.js starts asynchronously loading Uservoice's JavaScript onto your page.

Remember to remove UserVoice's native snippet from your page.

When you call Identify, Segment sets the userId and traits included in the call on the current user in UserVoice. See the Identify method in the Segment Spec for details. An example call looks like:

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analytics.identify('ze8rt1u89', {
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  name: 'Zaphod Kim',
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  gender: 'Male',
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  email: 'jane.kim@example.com',
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  phone: '1-401-826-4421',
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  address: {
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    city: 'San Francisco',
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    state: 'Ca',
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    postalCode: '94107'
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  }
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});

For more details on identifying users on UserVoice, see the UserVoice developer documentation.

When you call Group, Segment sets the traits included in the call on the current user's Account in UserVoice. See the Group method in the Segment Spec for details. An example call looks like:

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analytics.group("0e8c78ea9d97a7b8185e8632", {
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  name: "Initech",
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  industry: "Technology",
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  employees: 329,
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  plan: "enterprise",
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  "total billed": 830
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});

For more details on grouping users on UserVoice, see the UserVoice developer documentation.

Calling Alias connects anonymous visitors to identified users. See the Alias method in the Segment Spec for details. An example call looks like:

analytics.alias("507f191e81");

For your implementation, make sure to replace "507f191e81" with your user's previous ID.

Segment lets you change these destination settings from the Segment app without having to touch any code.