Flex Insights Metrics
Public beta
Flex Insights (also known as Historical Reporting) is currently available as a public beta release and the information contained in the Flex Insights documentation is subject to change. This means that some features are not yet implemented and others may be changed before the product is declared as generally available. Public beta products are not covered by a Twilio SLA.
Any reference to "Historical Reporting", "Flex Insights API", "Flex Insights Historical Reporting", or "Flex Insights Historical Reporting API" in the Flex Insights documentation refers to Flex Insights.
Flex Insights Historical Reporting provides built-in metrics that users can use to build their reports and dashboards. Brief documentation of all metrics is available directly in Flex Insights.
To get quick documentation for any metric in Flex Insights:
- Go to Analyze
- Search for the metric using Search data... text field
- Move pointer over the question mark right from the metric name
- The popup will show you a brief description of the metric and how the metric is defined in the underlying analytics language
This section covers some of the built-in metrics in more detail.