Diversity, equity, and inclusion (DEI) is a fundamental part of the Twilio Magic, how we show up for one another, and also a business advantage when we bring diverse viewpoints to how we make products and serve customers.
By welcoming, encouraging and respecting one another’s intrinsic gifts and abilities, Twilions will continue to achieve and build great things together.
It’s easy to focus our work solely on representation and hiring efforts. Instead, we need to take a more holistic approach by prioritizing equity and inclusion alongside our intention to build diverse teams.
Our approach includes an application of what we call the 4Cs. We want to be committed, curious, uncomfortable, and courageous in all aspects of DEI. We’ve modeled our approach to reflect these behaviors.
Inside our workspace
Through programs that educate and activate employees, we intend to build diverse teams, equitable experiences, and inclusive environments.
Where Twilio meets the world
With Twilio.org, we offer grants and provide access to our products and teams to organizations that are looking to solve some of the world’s biggest inequities and challenges.
Through our Acceptable Use Policy, we have developed parameters to ensure our products are not being misused in a way that conflicts with our values.
We are a better company because of the diverse communities within Twilio. Employee Resource Groups help Twilions find a sense of community and support within the larger organization. They support us in finding, keeping, and growing diverse talent. In short, their voices are essential in our journey to build inclusively and equitably.
Asians @ Twilio
Black Twilions
Family Nest
Latinx @ Twilio
Spectrum
Twarriors
Twilipinos
Women @ Twilio
Wonder
DEI Data
Diversity, equity, and inclusion (DEI) is a fundamental part of the Twilio Magic, how we show up for one another, and also a business advantage when we bring diverse viewpoints to how we make products and serve customers.
Be Inclusive: At Twilio, we define Inclusion as the proactive behaviors that create an environment in which all people are actively valued for their contributions and are treated respectfully while contributing fully to Twilio’s success. We believe that being inclusive amplifies our global performance as an organization and makes us a preferred place to grow professionally.
DEI Reporting: As a global business, we look at DEI data in all regions where we operate and publish country-specific reports in accordance with local law.
2024 Ireland Binary Gender Pay Gap Report
2023 Ireland Gender pay Report
2023 UK Binary Gender Pay Gap Report*
2023-2027 Spain Equality Plan (Español) / 2023-2027 Spain Equality Plan (English)**
2022 Ireland Binary Gender Pay Gap Report
*Twilio UK had less than 250 employees on the snapshot date for 2024 and is out of scope for gender pay gap reporting for this period.
**The Spain Equality Plan (Español) is the official document shared with the Spanish government and should be considered the ultimate source of truth. Twilio created an English translation for English-speaking employees who require access to this information.